Questions / Answers
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contact us
directly, if you cannot find the information you are looking for on this page.
Can I change materials and colours ?
How do I choose colours that perfectly match my outfit ?
Can I have leather and fabric samples sent to me ?
How to match a clutch with shoes ?
Can I choose other knots for shoes and pumps?
Can I change the heels ?
Can I see my customisation ?
What happens if my customisation does not suit me?
How to do for my shoe size ?
Why use paper strips to measure my feet ?
Do you have small or large sizes ?
What happens if the size doesn't fit ?
Do you have different widths for the calves ?
How to enter my calf measurements ?
Can the height on the legs of knee-high boots, and thigh-high boots, be adjusted ?
How to order for two people ?
How can I pay ?
Is it possible to pay in several instalments ?
How to get a refund ?
How long will the delivery take ?
How much is shipping ?
How to contact you ?